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Does streaming movies on netflix count as downloads?

Destro123
Dabbler
Posts: 18
Registered: ‎03-05-2014

Does streaming movies on netflix count as downloads?

I have a 10GB limit for downloads, I recently got an e-mail saying I had reached my download limit. I have been watching movies on Netflix and sky player. Not downloading them but just streaming, when Iooked at my usage the streaming bar is full and just a little on web. I assume this means my limit was mostly used up by streaming. I'm not sure how this works being a bit of a noob and all that. Any help would be appreciated.
14 REPLIES 14
HPsauce
Seasoned Pro
Posts: 7,157
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Registered: ‎02-02-2008

Re: Does streaming movies on netflix count as downloads?

Yes.
Oldjim
Resting Legend
Posts: 38,460
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Registered: ‎15-06-2007

Re: Does streaming movies on netflix count as downloads?

Anything you download, upload or stream via your internet connection counts towards your usage.
There are no exceptions
HPsauce
Seasoned Pro
Posts: 7,157
Thanks: 249
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Registered: ‎02-02-2008

Re: Does streaming movies on netflix count as downloads?

Maybe the wording on limited packages needs clarifying as "downloads" are just one category of traffic and nowadays probably a minor one.  Wink
Destro123
Dabbler
Posts: 18
Registered: ‎03-05-2014

Re: Does streaming movies on netflix count as downloads?

Quick response guys, very much appreciated. Looks like I'm upgrading to unlimited then....ah man, that's what I get for trying to save a few quid. Guess I wont be getting that fuzzy orange steering wheel cover after all.....sigh, one day maybe!!
HPsauce
Seasoned Pro
Posts: 7,157
Thanks: 249
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Registered: ‎02-02-2008

Re: Does streaming movies on netflix count as downloads?

Just looking at the PN web site it does refer to 10GB Monthly Usage, not downloads......... Wink
Destro123
Dabbler
Posts: 18
Registered: ‎03-05-2014

Re: Does streaming movies on netflix count as downloads?

Yep, it does HP Sauce. Also noticed it's £3.49 a month for unlimited right now. Do you think if I upgrade my bill will go down? Sounds like a good deal to me.....perhaps the fuzzy orange steering wheel cover is back on the cards!
Mav
Moderator
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Registered: ‎06-04-2007

Re: Does streaming movies on netflix count as downloads?

I think you'lll find the £3.49 headline price refers to new customers. The current price list can be found here.
I suggest you give the Customer Options Team (COT) on 0845 140 6002 or 0330 123 9197 a ring next week and negotiate a better deal for yourself.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Destro123
Dabbler
Posts: 18
Registered: ‎03-05-2014

Re: Does streaming movies on netflix count as downloads?

Ah poop, that's not the case I'm afraid. £9.99 a month cause I'm not a new customer, I'm not even a month in so I'm nearly new. I still have that 'new' customer smell.
HPsauce
Seasoned Pro
Posts: 7,157
Thanks: 249
Fixes: 4
Registered: ‎02-02-2008

Re: Does streaming movies on netflix count as downloads?

You can but ask.
IIRC contract changes only take place on the billing date, i.e. not immediately.
Destro123
Dabbler
Posts: 18
Registered: ‎03-05-2014

Re: Does streaming movies on netflix count as downloads?

Thanks Mav, was just about to click 'complete order'. Your right, see that's the British coming out in me. Smile politely and take what u get....WELL NO MORE I TELL U!!! Time for my medication I think.
Mav
Moderator
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Registered: ‎06-04-2007

Re: Does streaming movies on netflix count as downloads?

Quote from: Destro123
Time for my medication I think.

Works for me  Cheesy Does it come in a bottle with a % proof sign  Wink

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Destro123
Dabbler
Posts: 18
Registered: ‎03-05-2014

Re: Does streaming movies on netflix count as downloads?

Thanks HP, I noticed that too as I was changing my product. so what happens when I have peaked my limit and it capped so I don't pay a crazy bill. would this be a reason for really slow broadband?
Destro123
Dabbler
Posts: 18
Registered: ‎03-05-2014

Re: Does streaming movies on netflix count as downloads?

LOL....Yeah MAV. Works every time man.
chrcoluk
Grafter
Posts: 1,990
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Registered: ‎11-12-2013

Re: Does streaming movies on netflix count as downloads?

streaming = downloading
web browsing = downloading
fetching emails = downloading
anything where data is sent from internet to you is downloading.