Since there seems to be a lot of whingeing and moaning on this forum, I thought I'd balance it out a bit with a positive tale!
I was with Eclipse for quite some time - but £20.50 per month plus line rental for a 50GB capped service was starting to get a little bit excessive.
I signed up with Plusnet, and I'm saving a significant amount each month on both line rental and internet service (especially with the £2.99 a month offer for a year) and everything has gone flawlessly.
Registered last Monday, everything went through same day, router arrived Wednesday along with a letter containing my connection details and a text confirming my activation date as today. Yesterday lunchtime,
received a text and email confirming that my connection had gone through - a day early! When I got home, I entered the PlusNet details into my existing router and it connected first time.
Everything has gone perfectly and the 4Mbps connection is just as good as the one I was paying £20+ to Eclipse for, with the added bonus of no data cap, so no narky emails half-way through the month to say I've watched too much YouTube! I live in a rural area, so I don't get amazing speeds no matter who I use.
Thank you PlusNet - and don't let the whingers get you down! (My office is only around the corner from yours *wave*)