Coming back to PlusNet at last!
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- Coming back to PlusNet at last!
Re: Coming back to PlusNet at last!
05-02-2014 6:23 PM
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Upstream now 1167kbps, downstream 15980kbps. Interleaving off, presumably both ways.
I've been out and just got back, but my router is reporting 1h30m uptime and a low error rate.
Thanks to whoever did that.
Re: Coming back to PlusNet at last!
07-02-2014 12:37 PM
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It then suggests I log in to my account - which I can't as it's gone! So whether I'll ever get that money I've no idea.
Edit: I just posted a query on the Be forum and one of the staff has checked and confirms the refund will be processed and paid on my normal billing cycle date - in about 2 weeks time.
Service like that is difficult to find, but one reason why many Be deserters are coming here is the PN reputation for something similar - and they all have high expectations!
Re: Coming back to PlusNet at last!
09-02-2014 12:08 PM
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Quote from: HPsauce Upstream now 1167kbps, downstream 15980kbps. Interleaving off, presumably both ways.
Interesting!
My Downstream speed is now at 18mbps (17987kbps to be precise) at a 3dB margin! Very similar to performance at Be.
I didn't realise DLM dropped below 6dB, or is it more likely that I had a resync at a quiet time and it's still holding?
(Upstream is virtually unchanged and still around 6dB)
My IP profile at BT is now 15.87mbps, sadly the PN one hasn't updated yet and is at 14mbps.
Rather more odd is that the BT upstream profile is only 0.83mbps, way below the near 1.2mbps actual sync speed.
Re: Coming back to PlusNet at last!
09-02-2014 4:10 PM
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Re: Coming back to PlusNet at last!
09-02-2014 4:37 PM
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Hopefully the PN profile will update to match BT before long.
Re: Coming back to PlusNet at last!
09-02-2014 6:09 PM
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Re: Coming back to PlusNet at last!
09-02-2014 6:21 PM
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jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Coming back to PlusNet at last!
09-02-2014 6:45 PM
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Quote from: spraxyt The number shown for the upstream IP Profile has no technical purpose
Having had a rubbish result on the official BT speed test I tried some others, including Speedtest.net. That gave an upload of around 1mbps so I'm happy.
Re: Coming back to PlusNet at last!
10-02-2014 12:55 PM
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But sadly it hasn't. BT says 15.87mbps, PN only 14mbps.
Quote from: HPsauce Hopefully the PN profile will update to match BT before long.
Can anyone give it a poke sometime this week please, or should I raise a ticket?
Re: Coming back to PlusNet at last!
10-02-2014 1:45 PM
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Updated that for you now.
Stuart
Re: Coming back to PlusNet at last!
10-02-2014 2:30 PM
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Re: Coming back to PlusNet at last!
21-02-2014 9:57 AM
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This was followed by an email confirming that my Direct Debit for Be was now cancelled.
My interest in Direct Debits now turns to PlusNet as my next bill is due in a weeks time. Fingers crossed that this time the DD works.
Re: Coming back to PlusNet at last!
05-03-2014 9:55 AM
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Quote from: HPsauce is that going to retry the DD?
Well my next months DD is now due, after the last one had to be resolved manually as the automated system just didn't want to work.
Obviously all my other DD's work perfectly and have always done so for very many years.
Quote We'll soon be taking a payment of £xxxxx for your service. This will leave your account on or after 05/03/2014.
Nothing showing on my bank account today, so far, I'll check again tomorrow ......
Re: Coming back to PlusNet at last!
05-03-2014 10:22 AM
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Quote from: HPsauce This will leave your account on or after 05/03/2014.
I'm pretty sure mine take a few days after the advised date to show at the bank.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Coming back to PlusNet at last!
06-03-2014 8:47 AM
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I do get the impression from various posts here that the DD system is a bit fragile; it works OK if left alone but responds badly to any changes.
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