>:(I have been with free on line since time began, just switched my phone to them and thought I had taken the good offer of unlimited broadband at £2.50 per month for a year, however they prefer to charge me full it seems, I have left questions about this but no response, so I decided to ring them yesterday, one cauliflower ear later I finally got to speak to a human who said he would put it right, arrange me a refund and send me an email within 5 mins to this effect, 30 hours on still no response, have I made a mistake switching ?
