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Chat - email of conversation at the end

Community Veteran
Posts: 26,578
Thanks: 818
Fixes: 10
Registered: 10-04-2007

Chat - email of conversation at the end

When we fill in the little survey at the end of chat and it asks if we want the conversation emailed, why isn't there a radio button option to choose between the contact email on the account (it could show what that is) and another email so we only have to key the email address if we want it sent somewhere else.
jelv (a.k.a Spoon Whittler)
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Plusnet Help Team
Plusnet Help Team
Posts: 4,093
Thanks: 803
Fixes: 172
Registered: 25-03-2015

Re: Chat - email of conversation at the end

Hey Jelv, thanks for the feedback.
I'm not sure if this is simply restrictions of the software we use, however I've forwarded the idea/feedback on for you to see if this is something we can possibly implement in future.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team