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Chat - email of conversation at the end

Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Chat - email of conversation at the end

When we fill in the little survey at the end of chat and it asks if we want the conversation emailed, why isn't there a radio button option to choose between the contact email on the account (it could show what that is) and another email so we only have to key the email address if we want it sent somewhere else.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
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Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Chat - email of conversation at the end

Hey Jelv, thanks for the feedback.
I'm not sure if this is simply restrictions of the software we use, however I've forwarded the idea/feedback on for you to see if this is something we can possibly implement in future.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley