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Can't open your email links using firefox

dcmplus
Hooked
Posts: 5
Thanks: 1
Registered: ‎25-11-2021

Can't open your email links using firefox

Cannot open email links from +net using Firefox  any ideas or is it FF that is at fault ?

 

I get this 

 

Secure Connection Failed

An error occurred during a connection to www.plus.net. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

 

12 REPLIES 12
jab1
Legend
Posts: 17,078
Thanks: 5,470
Fixes: 254
Registered: ‎24-02-2012

Re: Can't open your email links using firefox

@dcmplus Welcome to the forums. Which version of FF are you using?

John
dcmplus
Hooked
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Registered: ‎25-11-2021

Re: Can't open your email links using firefox

94.0 

jab1
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Posts: 17,078
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Fixes: 254
Registered: ‎24-02-2012

Re: Can't open your email links using firefox

OK, so it isn't an out-of-date browser issue - good.

Are you using webmail or an email client to receive the emails?

John
dcmplus
Hooked
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Registered: ‎25-11-2021

Re: Can't open your email links using firefox

thunderbird 

jab1
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Posts: 17,078
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Registered: ‎24-02-2012

Re: Can't open your email links using firefox

I find that very strange, assuming TB is up-to-date as well. Unfortunately I can't test it myself, as I am no longer with Plusnet, so get no communications from them.

Might be an idea if I ask the mods to move this to a more relevant board - if you agree?

John
dcmplus
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Registered: ‎25-11-2021

Re: Can't open your email links using firefox

jab1
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Posts: 17,078
Thanks: 5,470
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Registered: ‎24-02-2012

Re: Can't open your email links using firefox

Works perfectly for me, using FF94.0 on Linux.

John
dcmplus
Hooked
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Registered: ‎25-11-2021

Re: Can't open your email links using firefox

Hah, like minds , it works fine for me on Windows 10 running under fedora on a vm .... looks like the problem is with fedora ff ... was the same on 93 too. oh and it works ok on edge on fedora and chromium too 

thanks for trying John 😎

jab1
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Posts: 17,078
Thanks: 5,470
Fixes: 254
Registered: ‎24-02-2012

Re: Can't open your email links using firefox

Never used fedora - but I seem to remember it has caused problems for those using FF for a while.

My Linux distro is Zorin, BTW.

John
annoyeddissatis
Newbie
Posts: 2
Registered: ‎17-01-2023

Re: Can't open your email links using firefox

Hi all,

sorry I am new to this forum, and I could not find a way to post a new, but I am also experiencing this same issue "Error code: SSL_ERROR_NO_CYPHER_OVERLAP" with Firefox 108.0.1 (64-bit) on Fedora release 37  machine.

Are there other users experiencing this issue, and has any one found a solution that does not compromise the security of the machine?

Vince

jab1
Legend
Posts: 17,078
Thanks: 5,470
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Registered: ‎24-02-2012

Re: Can't open your email links using firefox

@annoyeddissatis This is a Fedora issue, as discovered previously - you need to ask them to sort it.

John
annoyeddissatis
Newbie
Posts: 2
Registered: ‎17-01-2023

Re: Can't open your email links using firefox

thanks, I will check their forum to see if a bug has been raised.