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Can someone PLEASE respond?

adagio
Grafter
Posts: 196
Registered: ‎03-04-2008

Can someone PLEASE respond?

Question #108468202 started 8:47am, Monday 3 Aug 2015.
7:38pm, Monday 17 Aug 2015 told that despite engineer's visit line still failing and another visit was necessary and could I please offer suitable times.
10:01pm, Monday 17 Aug 2015 I replied offering 6 time slots.
2 of those are now in the past and I have heard nothing  Sad
Is this really acceptable PlusNet?
2 REPLIES
Gel
Seasoned Pro
Posts: 1,617
Thanks: 165
Fixes: 14
Registered: ‎02-08-2007

Re: Can someone PLEASE respond?

Plusnet Help Team
Plusnet Help Team
Posts: 4,346
Thanks: 954
Fixes: 185
Registered: ‎25-03-2015

Re: Can someone PLEASE respond?

Apologies for the delayed response adagio, I understand someone updated the ticket a couple of hours after you made this post and an engineer has since been out this morning for you.
I'm sorry to hear the line is still intermittently very noisy Sad, I'll make sure there's further updates on the ticket later today for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team