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Can someone PLEASE respond?

adagio
Grafter
Posts: 196
Registered: ‎03-04-2008

Can someone PLEASE respond?

Question #108468202 started 8:47am, Monday 3 Aug 2015.
7:38pm, Monday 17 Aug 2015 told that despite engineer's visit line still failing and another visit was necessary and could I please offer suitable times.
10:01pm, Monday 17 Aug 2015 I replied offering 6 time slots.
2 of those are now in the past and I have heard nothing  Sad
Is this really acceptable PlusNet?
2 REPLIES 2
Gel
Aspiring Champion
Posts: 2,328
Thanks: 298
Fixes: 29
Registered: ‎02-08-2007

Re: Can someone PLEASE respond?

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,199
Thanks: 1,466
Fixes: 256
Registered: ‎25-03-2015

Re: Can someone PLEASE respond?

Apologies for the delayed response adagio, I understand someone updated the ticket a couple of hours after you made this post and an engineer has since been out this morning for you.
I'm sorry to hear the line is still intermittently very noisy :(, I'll make sure there's further updates on the ticket later today for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet