Showing results for 
Search instead for 
Did you mean: 

Call plan changed, dates wrong

Posts: 29
Thanks: 13
Fixes: 1
Registered: ‎20-06-2016

Call plan changed, dates wrong

Just a bit of feedback on my recent account change,

Today I changed my call plan to 'Line Only', the confirmation email I received says:


"Thanks for requesting to change your call plan. We're processing the request now, but to confirm here are the details:

  • New call plan: Line Only
  • New monthly cost: 0.00
  • New contract period: Monthly

This change will happen on 12th August 2020"


Obviously this date is wrong - some tinkering with the system might be needed.