Hillarious!! I complain and complain about the awful service I receive, I also complain about invoices appearing on my account BEFORE the agreed due date. SO I deleted the payment details and told Plusnet I will pay my bill by phoning customer service on the due date and pay by debit card. Today, I get a pop up message saying last months bill wasent paid and I will be cut off in 14 days!! Last months bill HAS been paid. Within 14 days I will be connected to O2 anyway. Today I have a message from Adamwalker saying he will take ownership of my issues and resolve them if I decide to stay. He said that last month as well, and here I am again, another monther, more problems, and the threat of disconnection!!
Plusnet you couldnt organise a pee up in a brewery!!