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BT Merge Plusnet from 1st April

goldenfibre
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BT Merge Plusnet from 1st April

Will it affect our fibre broadband and mobile change over?

We’re bringing together our BT, EE and Plusnet brands to create the UK’s largest provider of fixed-voice, broadband and mobile services. It’ll take effect from 1 April 2018. And we’ll still do what we’ve always done; connect our customers to information, entertainment, friends and family - both at home and on the move.

BT is the largest provider of consumer fixed-line voice and broadband services in the UK and EE has the UK’s biggest and fastest 4G mobile network. BT Sport is the second largest provider of pay-TV sports channels in the UK and a leader in broadcast technology.

We buy access to fixed-line and broadband infrastructure from Openreach, and EE’s mobile network provides our mobile phone services. Because we know one size rarely fits all, we sell home phone, broadband, TV and mobile to our customers in a variety of packages - from all three brands.

We also sell a whole host of devices, from phones and wi-fi extenders to baby monitors and home cams. And we work closely with our suppliers to make sure our products and business operations are sustainable - from the first link in the supply chain through to our customers.

Want to know more about each brand? Have a look at our websites.

BT.com

EE.co.uk

Plus.net

https://www.btplc.com/Thegroup/Ourcompany/Groupbusinesses/index.htm

63 REPLIES 63
Baldrick1
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Re: BT Merge Plusnet from 1st April

Watch this space I guess. If my 'local' point of contact moves to Mumbai and I need an interpreter then I'm off.

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goldenfibre
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Re: BT Merge Plusnet from 1st April

I just hoping PN will leave fibre broadband unchanged and plusnet mobile especially the smart cap set unchanged. If they change everything for fibre and mobile and removed smart cap then PN will lose more customers because of BT greed company.

MisterW
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Re: BT Merge Plusnet from 1st April

From this Investor meeting pack https://www.btplc.com/Sharesandperformance/Quarterlyresults/Investormeetingpack.pdf

It looks like they are going to continue with the three distinct brands, so nothing much changes...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jab1
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Re: BT Merge Plusnet from 1st April

Thanks, @MisterW - looks like my thread in General Chat is redundant!Wink

John
MisterW
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Re: BT Merge Plusnet from 1st April

@jab1 sorry, didn't see your thread otherwise I would have posted my reply there

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

shutter
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Re: BT Merge Plusnet from 1st April


wrote:

Watch this space I guess. If my 'local' point of contact moves to Mumbai and I need an interpreter then I'm off.


 

 

I`ll be right behind you.... or... maybe we could share the cost of a taxi  ? ?  Huh

Alex
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Re: BT Merge Plusnet from 1st April

Oh dear,

It was never a question of if but a question of when.

I am surprised it took BT that long.

Hope PlusNet and staff will survive.

We'll be down to two ISP's the way things are going - BT and Branson Media (for cable).

rongtw
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Re: BT Merge Plusnet from 1st April

Are you sure Plusnet Customers are not BT already ? 

as i just got a Email from BT , as a BT Customer exclusive Angrybt.PNG

 

 

 

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jab1
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Re: BT Merge Plusnet from 1st April

@Alex -have you read the link in @MisterW 's post?

John
Pete11
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Re: BT Merge Plusnet from 1st April

@MisterW wrote:

It looks like they are going to continue with the three distinct brands, so nothing much changes...


What about price? Will that change?..I feel an excuse may be forthcoming for doing so.  Roll_eyes

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Alex
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Re: BT Merge Plusnet from 1st April

I hadn't @jab1

Nice Powerpoint presentation though, although I only just looked at a bit of it.

I just get suspicious about these things.

Edit: Had got the wrong person on this post.

HairyMcbiker
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Re: BT Merge Plusnet from 1st April

Wonder if we will get access to the bt wi-fi then?
goldenfibre
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Re: BT Merge Plusnet from 1st April

@HairyMcbiker I do hope so! I think we deserved one!

G3WYP
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Re: BT Merge Plusnet from 1st April

Interesting date for it all to happen!!!