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BBC News video content borked - on Plusnet only

jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
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Registered: ‎10-04-2007

BBC News video content borked - on Plusnet only

Trying to view any videos on the BBC news website is failing (e.g. the weather forecast). Trying the exact same content via remote desktop to the office is working fine.
Anyone else seeing the same?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
11 REPLIES 11
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: BBC News video content borked - on Plusnet only

I've just tested watching a video on http://www.bbc.co.uk/weather/features/35208025 this page from my work connection, and from my 4G mobile (Three network) connection and got the same error on both: This content doesn't seem to be working.
As it's doing the same from my three phone, it doesn't seem to be specific to Plusnet.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: BBC News video content borked - on Plusnet only

OK, I've just tried them again and they are working from both connections now 😕
And now it's working from the office line, but not my mobile.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: BBC News video content borked - on Plusnet only

Just tried swapping to use Google DNS to see if that made a difference as it could change the cdn - no difference.
(BTW the office is on exponential-e)
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Strat
Community Veteran
Posts: 31,319
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Registered: ‎14-04-2007

Re: BBC News video content borked - on Plusnet only

I tried the link on my PC browser and it timed out.
However while trying it on my EE mobile connection (which worked) my PC burst into life and played it in full.
Windows 10 Firefox 107.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: BBC News video content borked - on Plusnet only

It's looking a bit intermittent on BBC's side from what I can tell.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
wayyoung
Rising Star
Posts: 146
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Registered: ‎06-12-2014

Re: BBC News video content borked - on Plusnet only

The BBC website and streaming was down for a few hours yesterday morning and I was having routing issues outwith the PN network earlier today. But as mentioned, all seem fine now.
mav:quote
Townman
Superuser
Superuser
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Registered: ‎22-08-2007

Re: BBC News video content borked - on Plusnet only

Worked for me.
Win10 / Edge / Using PN DNS addresses in PC to avoid spoofed address issues.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jelv
Seasoned Hero
Posts: 26,786
Thanks: 990
Fixes: 10
Registered: ‎10-04-2007

Re: BBC News video content borked - on Plusnet only

I'm still getting intermittent errors. It comes up "This content doesn't seem to be working. Please try again later"
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
artmo
Aspiring Champion
Posts: 19,524
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Registered: ‎12-08-2007

Re: BBC News video content borked - on Plusnet only

it was reported that the BBC website had been hacked yesterday.
Website Hacked
Chris
Legend
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Registered: ‎05-04-2007

Re: BBC News video content borked - on Plusnet only

The BBC have admitted it was a DDOS, which isn't the same as a hack. I've just tested the videos and they work from both connections again.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
alanf
Aspiring Pro
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Registered: ‎17-10-2007

Re: BBC News video content borked - on Plusnet only

I have found connecting to BBC iPlayer (on a NowTV box) hit and miss over the last couple of days. NowTV Entertainment channels catch-up via the same box have worked perfectly.