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Another silly error

npr
Pro
Posts: 1,888
Thanks: 110
Fixes: 8
Registered: ‎21-01-2013

Another silly error

Yesterday I received a email from PN confirming my cancellation which took place that day.
The email also said :
Quote
"If you've got any questions about your service use the Help Assistant - http://portal.plus.net/wizard/ "

Do the people who write the scripts for these automated emails not realise that after the account has been cancelled you can no longer login to that web page.
1 REPLY 1
HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,192
Thanks: 1,449
Fixes: 255
Registered: ‎25-03-2015

Re: Another silly error

I've passed the feedback on to the relevant people to look in to.
Thanks.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional