@ All Mis-using this forum section

[#1]

If you have a ticket you want God mode'd by public airing fine, use Community Support section
If you have a legitimate complaint about lack of/poor service then yeah post in this section, getting a ticket chased up isn't for this section.

[#2]

The Report To Mod link is the generally accepted way to complain about misuse, rather than publicly misusing something to complain about misuse.
/report to mods

[#3]