cancel
Showing results for 
Search instead for 
Did you mean: 

Account security

JayTee
Hooked
Posts: 9
Thanks: 2
Registered: 09-08-2007

Account security

Just had a phone call from plusnet asking if I was happy with my broadband. Nothing strange in that except they wanted me to tell them my phone number, user name, address and postcode, plus the first 2 characters of my password. REALLY? It was a genuine plusnet agent - she emailed to confirm she was, but who in their right mind is going to give out even a few characters of their password?

To my knowledge, every site that offers security and anti fraud advice says never to reveal passwords. I did question this on the plusnet facebook page, but got a generic "we have to follow data protection rules" answer

1 REPLY
Highlighted
Pete11
Pro
Posts: 575
Thanks: 158
Fixes: 3
Registered: 17-02-2017

Re: Account security

The part that really gets up my nose is that they phone you up, then ask you for the phone number..weird.  Crazy2

A float tip is pleasing in its appearance and even more pleasing in its disappearance.
Growing old is inevitable...But growing up is optional.