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ACS Law ticket and virus concern

speechless
Newbie
Posts: 4
Registered: 02-10-2010

ACS Law ticket and virus concern

Quote from: Mand
@speechless, if its the same file allegedly shared multiple times we'd just list the first one. We can update the ticket with all entries if you wish.

Sorry to be so vague on the forums. I updated my ticket on Friday with the details and am waiting to hear back regarding the apparent discrepancy.
Also, in your advisement, it is stated "Your computer might be infected with a virus or ‘malware’." I have found in my virus scanner logs something called... "Trojan horse BackDoor.Generic11.BFGA".
If these IP addresses are correct, could this be a possible source of the problem?
[Moderator's note by Thomas (Be3G): modified title of thread from the default one created by the topic-splitting.]
5 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: Plusnet will give your personal details to ACS Law with not informing you!!

are you using AVG
Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Topic split off as a potential virus problem is not related to the original thread
speechless
Newbie
Posts: 4
Registered: 02-10-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

avg - yes.
Community Veteran
Posts: 1,101
Registered: 10-09-2010

Re: Plusnet will give your personal details to ACS Law with not informing you!!

Don't suppose you could change the title could you mod?
Community Veteran
Posts: 6,111
Thanks: 1
Registered: 05-04-2007

Re: ACS Law ticket and virus concern

Done.