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48 hours without access to Plusnet!

Grannylonglegs
Dabbler
Posts: 11
Registered: ‎01-03-2009

48 hours without access to Plusnet!

What's going on?  surely they have had enough time to do the work needed and let me into my emails?
Unfortunately, my route into the internet is through Plusnet, bad decision....
4 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: 48 hours without access to Plusnet!

can you explain what has happened since you last posted in June?
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: 48 hours without access to Plusnet!

Hi there,
I'm not actually sure what problem you're having as there have been no tickets on your account since June.
What's the issue you're having as I can't see anything immediately obvious on your account.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Grannylonglegs
Dabbler
Posts: 11
Registered: ‎01-03-2009

Re: 48 hours without access to Plusnet!

I am getting 'website temporarily unavailable' when I try to log in to my emails, since Fri 18 Dec
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: 48 hours without access to Plusnet!

Are you using our webmail (webmail.plus.net) or getting this error when using an email client such as Outlook?
I can't replicate any problems on the service, I've been able to browse to webmail and collect my emails without any issues and there are no problems on your account that could be causing this.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff