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48 hours without access to Plusnet!

Grannylonglegs
Dabbler
Posts: 11
Registered: ‎01-03-2009

48 hours without access to Plusnet!

What's going on?  surely they have had enough time to do the work needed and let me into my emails?
Unfortunately, my route into the internet is through Plusnet, bad decision....
4 REPLIES 4
pierre_pierre
Grafter
Posts: 19,757
Thanks: 3
Registered: ‎30-07-2007

Re: 48 hours without access to Plusnet!

can you explain what has happened since you last posted in June?
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: 48 hours without access to Plusnet!

Hi there,
I'm not actually sure what problem you're having as there have been no tickets on your account since June.
What's the issue you're having as I can't see anything immediately obvious on your account.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Grannylonglegs
Dabbler
Posts: 11
Registered: ‎01-03-2009

Re: 48 hours without access to Plusnet!

I am getting 'website temporarily unavailable' when I try to log in to my emails, since Fri 18 Dec
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: 48 hours without access to Plusnet!

Are you using our webmail (webmail.plus.net) or getting this error when using an email client such as Outlook?
I can't replicate any problems on the service, I've been able to browse to webmail and collect my emails without any issues and there are no problems on your account that could be causing this.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.