cancel
Showing results for 
Search instead for 
Did you mean: 

3 questions for Bob P

thisoldman
Grafter
Posts: 1,220
Thanks: 2
Registered: ‎06-04-2009

3 questions for Bob P


Before making a post here i need to establish the veracity of something we are hearing, so could bob kindly answer these 3 questions.
Did members of the south african call centre have access to plusnets.s membership lists and to the numbers of new members and members resigning from jan 2010 to oct 2010.
Secondly did plus net pay the call centre staff in south africa substantially  less than  they pay call centre staff in the uk?
thirdly. did yorkshire development pay 1.4  million to repatriate call centre staff back to the uk?
7 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,667
Thanks: 659
Fixes: 163
Registered: ‎05-04-2007

Re: 3 questions for Bob P

Quote
Did members of the south african call centre have access to plusnets.s membership lists and to the numbers of new members and members resigning from jan 2010 to oct 2010.

The CSC staff in SA had the same access as the CSC staff in the UK.
Quote
Secondly did plus net pay the call centre staff in south africa substantially  less than  they pay call centre staff in the uk?

That's not a question we're going to be able to answer I'm afraid for a couple of reasons, mainly that I don't have that data and also that would be discussing internal company finances.
Quote
thirdly. did yorkshire development pay 1.4  million to repatriate call centre staff back to the uk?

There are a couple of news articles and we've already quite a good discussion on the forums about the reasons behind moving support back to the UK. Take a look here: http://community.plus.net/forum/index.php/topic,90750.32.html
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
thisoldman
Grafter
Posts: 1,220
Thanks: 2
Registered: ‎06-04-2009

Re: 3 questions for Bob P


thanks for reply chris.  I can understand your retinence in answering q 2.        On reflection i now dont think it would be a good idea for me personally to tell you of the serious allegations that are being made about the relocation or the raison detre behind the tv adverts. No doubt someone else will spill the beans shortly
I have asked the person making the allegations to post the info or shut up
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: 3 questions for Bob P

Could you tell us more about the said allegations that you've eluded to please or point us to them? It's hard to discuss this without having a full understanding of what you've mentioned.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
thisoldman
Grafter
Posts: 1,220
Thanks: 2
Registered: ‎06-04-2009

Re: 3 questions for Bob P


no sorry adam  i dont want any trouble
nadger
Rising Star
Posts: 4,498
Thanks: 46
Registered: ‎13-04-2007

Re: 3 questions for Bob P

Then why start a thread with unsubstantiated remarks  Angry
[Moderator's note by Adie (Adiewoo):  Full quote of preceding post removed, as per Forum Rules ]
[Moderator's note by Thomas (Be3G): fixed post – quote hadn't been removed properly.]
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: 3 questions for Bob P

Yes, personally I completely fail to see the point in mentioning it if what your saying can't be substantiated.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Moderator
Moderator
Posts: 18,836
Thanks: 2,019
Fixes: 260
Registered: ‎11-01-2008

Re: 3 questions for Bob P

mod:note
As this seems a pointless thread it has now been locked before it spirals.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'