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wifi dropping ev few seconds

FIXED
jandaco
Newbie
Posts: 3
Registered: ‎03-06-2018

wifi dropping ev few seconds

Hi, my wifi connection is dropping continuously and reconnecting. here is some of the event log.which I would sent if this machine stayed online long enough..

 

 

5 REPLIES
Moderator
Moderator
Posts: 18,479
Thanks: 2,844
Fixes: 229
Registered: ‎06-04-2007

Re: wifi dropping ev few seconds

Moderator's note:

Thread moved from Fibre Broadband to My Router.

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

bill888
Seasoned Pro
Posts: 900
Thanks: 132
Fixes: 24
Registered: ‎18-10-2008

Re: wifi dropping ev few seconds

What model router, and wifi devices are you using ?

https://www.plus.net/help/broadband/router-setup-guides/

 

jandaco
Newbie
Posts: 3
Registered: ‎03-06-2018

Re: wifi dropping ev few seconds

Hi,

I have a hub one router on FTTC, My Wifi devices are a Chromebook (Acer R11) a one plus6 phone and two other Android devices. There are TV and Youview boxes but wired with mains plug links.

The Acer  Chromebook is the device I notice the problem on.

bill888
Seasoned Pro
Posts: 900
Thanks: 132
Fixes: 24
Registered: ‎18-10-2008

Re: wifi dropping ev few seconds

Fix

Acer R11 is a dual band wifi device.

Try splitting the 2.4 and 5 GHz wifi and renaming the 5 GHz wifi.

Adv.Setting-Wireless-5GHz.jpg

https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/td-p/1351950

 

Then see if the Acer maintains a stable connection if connected to either 2.4 or 5 GHz wifi.

 

 

jandaco
Newbie
Posts: 3
Registered: ‎03-06-2018

Re: wifi dropping ev few seconds

Thanks bill888,

I have done that and will report back on how it goes. I am using the 5 Ghz connection now and will change to the 2.4 if it drops.