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Wifi range is terrible

Newbie
Posts: 3
Registered: ‎04-05-2020

Wifi range is terrible

I've been with PN for 5 months now and have had WiFi issues from day 1. The range is horrendous and I drops off on devices on a regular basis. The speed at the PN One hub seems fine, ( checked with wired device) but as soon as I you move away from it the speed drops down to a snails pace or a loose signal completely. I have the same number of devices on it as I did with my last provider, and never had any issues with speed or drop off. So 2 things, has anyone a solution eg.dodgy wifi, hit it with a hammer, new hub or new provider? And how much to cancel your contract? as its not worth the grief everyday from the family paying for something that does do it job!
2 REPLIES 2
Seasoned Hero
Posts: 5,759
Thanks: 2,548
Fixes: 168
Registered: ‎30-06-2016

Re: Wifi range is terrible

@Rabsmostwanted  Welcome to the forum.

The best solution is to go onto an auction site such as EBay and spend little money on a BT Smarthub 6. Setting instructions are here. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85...

Moderator
Moderator
Posts: 24,563
Thanks: 4,416
Fixes: 1,128
Registered: ‎11-01-2008

Re: Wifi range is terrible


Moderators Note


This topic has been moved from Fibre to My Router

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