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Using own router from the install

FIXED
Bunglebonce
Newbie
Posts: 7
Thanks: 5
Registered: ‎22-05-2024

Re: Using own router from the install

Morning all. By way of an update, I was indeed using the wrong password! How stupid do I feel now!
I can see how this might happen to others though, as if you enter the wrong password, the router is unaware of this, so doesn't flag it as incorrect and in essence, gives you a false positive.
Sorry for wasting all your time, but on a positive note, this has exposed me to how helpful the plusnet community is and that's a very refreshing change these days!
And If nothing else, my ineptitude can serve as a cautionary tale for others 😊

Have a good bank holiday weekend 👍🏻
Dan_the_Van
Hero
Posts: 3,036
Thanks: 1,469
Fixes: 90
Registered: ‎25-06-2007

Re: Using own router from the install

Fix

Pleased it working, the key to the finding the issue was looking at the AX20 system log which as I expected told the story.

Dan.