Using A BT Smarthub, An Update
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- Using A BT Smarthub, An Update
Re: Using A BT Smarthub, An Update
30-05-2021 11:15 PM - edited 30-05-2021 11:20 PM
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Get someone with a BT account to see if they can connect to it.
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Re: Using A BT Smarthub, An Update
07-06-2021 11:48 AM
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OK; update; the BT Hub 4 ran for sevens days without any issues. The signal strength around the house is a good deal lower than the Hub 6.
I have now obtained a Hub 5, and have configured it. The signal strength seems better than the 4. Another seven day test lies ahead of me.
I am using the power supply and ADSL filter that came with the 4 for the 5; these are NOT the same as I was using for the 6, and my next planned test (depending on how the 5 does) is to use this filter/PSU combo on the 6.
BugBear
Re: Using A BT Smarthub, An Update
09-06-2021 5:39 PM
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@Baldrick1 An update in relation to some devices dropping out of wifi unless I restarted the BT Hub:
I noticed that it was most often my wife's Samsung phone doing this, so did a bit of Googling. I read a post on the Samsung support forum which suggested switching the wifi to Mode 2. I tried that, and the phone immediately connected (without restarting the hub). I'll monitor for a bit, and see if it affects anything else (Mode 2 disables some advanced features - I don't know what - hopefully it will solve this problem, without creating others 😊)
John
Re: Using A BT Smarthub, An Update
09-06-2021 5:45 PM - edited 09-06-2021 5:47 PM
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Thanks for the update. To save anyone else having to search for the meaning of Mode 2. https://www.bt.com/help/broadband/what-is-the-wireless-mode-feature-on-my-bt-smart-hub-
Out of interest had you split the bands and tried each in turn?
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Re: Using A BT Smarthub, An Update
09-06-2021 10:58 PM
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@Baldrick1 no, I hadn't gotten around to splitting the bands. In all honesty, I was putting it off, because of the idea of connecting every device I have (twice) was a bit of a faff. As a matter of interest, can you connect an Amazon Echo to more than one wifi?
I will bite the bullet and do it, if the mode 2 thing doesn't work.
Re: Using A BT Smarthub, An Update
15-06-2021 10:39 AM
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The Hub 5 ran (as I sort of expected) without trouble for 7 days.
I have now started the final experiment, using the Hub 6 (which failed before) but with the power supply and ADSL filter that have just run for 14 days straight with the Hub 4 and Hub 5.
This (in effect) attempts to isolate the hub 6 fault to "power supply/filter" OR "the hub"
BugBear
Re: Using A BT Smarthub, An Update
19-06-2021 8:36 AM
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After 5 days, the hub 6 reset itself, and then did so again after a further 10 minutes.
So - "it's the hub 6", or at least the hub 6 in combination with "something" in my situation.
The Hub 5 will now be re-installed, and will be my long term router.
BugBear
Re: Using A BT Smarthub, An Update
01-07-2021 5:58 PM - edited 01-07-2021 5:58 PM
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Hub 5 in continuous use since my last post, no resets/reboots/crashes, still going.
BugBear
Re: Using A BT Smarthub, An Update
04-07-2021 7:26 PM
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Re: Using A BT Smarthub, An Update
04-07-2021 10:51 PM
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This is a new one on me. It’s very unlikely to be the firmware but which version are you on?
What happens if you re-synchronise the bands, do any devices connect at 2.4 GHz and work? If you go to the network devices page it will tell you?
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Re: Using A BT Smarthub, An Update
25-07-2021 7:08 PM - edited 25-07-2021 7:28 PM
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Around 38, should be close to double that, as it was on the plusnet router.
No amount of restarting or anything seems to matter.
I'm out of options, there are no line errors.
All was fine on the previous router.
What can I do?
EDIT, router restarted itself and is now fine.
Re: Using A BT Smarthub, An Update
08-08-2021 8:55 PM
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Hi All. Some time ago I bought a BT Business Hub 6 as recommended and ditched the plusnet router. There has been a vast improvement ever since but I still struggle getting a good reliable wifi signal at the end of the house remote from the router. Is there a way I can use the Plusnet Router (positioned at the far end of the house) if I run a cat 6 cable between the two? I think I need to set up the Plusnet Router differently. As I have split the frequencies on the BT router how do i go on with the Plusnet Router or do I have to invest in some mesh system?
Re: Using A BT Smarthub, An Update
09-08-2021 9:24 AM - edited 09-08-2021 9:26 AM
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cat 5/5e would suffice, cat6 is overkill.
However moot point as I previously tried something similar with my old hub one as a master and another ap as a slave, gave up as seemed there was something in the hubone that prevented any attempt of a bridge mode...
Might work with the other way round and wouldn't be any harm in trying, Regarding split frequencies, either split in a similar manner, and name the same or better still, split and name slightly differently, device will still connect to the stronger signal should one drop out.
Re: Using A BT Smarthub, An Update
11-08-2021 12:54 PM - edited 11-08-2021 12:56 PM
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The hub one can be set as an access point and works fine. See here for settings. https://community.plus.net/t5/My-Router/Using-a-2nd-Plusnet-Hub1-as-a-Wireless-Access-point/m-p/1385...
You can either set the wireless SSIDs to be the same as used by your Smarthub or, if this causes any problems, use different names. Try both options. It all depends on your connected devices whether you need to split the bands or need to use different SSIDs.
Using any sort of wireless extender will not work as well as a proper mesh system but you pay your money and make your choice.
As @teamdb says, CAT 6 cable is overkill, use 5E.
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Re: Using A BT Smarthub, An Update
13-08-2021 2:43 PM
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