@john88 you need to set the Internet(WAN) connection to PPPoE with your Plusnet credentials. Details are here https://www.plus.net/help/broadband/broadband-connection-settings/ you need to use the 'what settings do I need for a Fibre router connected to a BT Openreach modem'
If you are on a Full fibre product, then just connect your router WAN port directly to the ONT.
If you are on the Fibre (SoGEA) product , then set the Hub 2 ( I assume that's the Plusnet router you have?) to Bridge mode, connect its DSL port to the Openreach master socket and connect a LAN (not the red WAN!) port to the WAN port of your router.
Hope that helps
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