Throughput issues 5ghz
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Re: Throughput issues 5ghz
- « Previous
- Next »
Re: Throughput issues 5ghz
22-05-2021 11:10 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just a quick update @bobpullen - the new firmware .289 pushed a few weeks back was stable for ~1 week periods before needing a restart - problem developed where new connections seemed to stall from all devices; timeouts observed browsing, slowness in connecting to endpoints etc. Interestingly, speed test sites (when they did connect some delay) showed a good download/upload rate.
Thank-you for the support here, but I'm afraid I've now moved to use a BT Home Hub 6 here, as others have suggested, it seems much more robust than the Hub One.
Darren
Re: Throughput issues 5ghz
22-05-2021 12:59 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@paul_edwin - that's been done for you. You'll need to restart the router to apply the update.
@drtodd appreciate the feedback, and apologies we didn't manage to fully crack it.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Throughput issues 5ghz
15-11-2021 10:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @bobpullen, we seem to be experiencing issues with the 5ghz signal too, it seems to keep cutting out regularly.
Are you able to push out the latest update please?
Software version 4.7.5.1.83.8.263 Last updated Unknown
Serial +081441+NQ12583654
Thank you
Re: Throughput issues 5ghz
25-11-2021 9:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
@richardw96 - looks like your firmware was updated about a week ago?
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
- « Previous
- Next »
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page