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Setup Tenda D301 v4 router

ddbsoft
Newbie
Posts: 4
Registered: ‎24-12-2023

Setup Tenda D301 v4 router

Hi trying to setup Tenda Router using vpi 0, vci 38, username+password, vcmux, PPPoA, ipv4, default route, auto DNS but it fails to connect. Anyone used a Tenda please? Plusnet router playing up but line checked and reported good.
8 REPLIES 8
dvorak
Moderator
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Registered: ‎11-01-2008

Re: Setup Tenda D301 v4 router


Moderators Note


This topic has been moved from Broadband to My Router

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Anonymous
Not applicable

Re: Setup Tenda D301 v4 router

Did you just enter 'username',  or did you use  'username@plusdsl.net'  ?

ddbsoft
Newbie
Posts: 4
Registered: ‎24-12-2023

Re: Setup Tenda D301 v4 router

Entered username@plusdsl.net (confirmed by logging into broadband account online and on flakey router).

MisterW
Superuser
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Registered: ‎30-07-2007

Re: Setup Tenda D301 v4 router

Is the DSL LED on ?

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ddbsoft
Newbie
Posts: 4
Registered: ‎24-12-2023

Re: Setup Tenda D301 v4 router

DSL led Flashing. Tried using Wizard and manually configuring in Setup. Done a full reset and reconfigured too. Has a diag-test and this fails everything except WLAN test. Not convinced ADSL side of router is working. Same cable works on old router so not cable or connection.
MisterW
Superuser
Superuser
Posts: 16,143
Thanks: 6,136
Fixes: 442
Registered: ‎30-07-2007

Re: Setup Tenda D301 v4 router

DSL led Flashing

Not convinced ADSL side of router is working.

It isn't!. It's trying to synch, no amount of configuration is going to make any difference without DSL synch.

Same cable works on old router so not cable or connection. 

Have you tried using the cable which came with the Tenda ?

If that still doesnt work then sounds like the router is faulty.

 

 

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ddbsoft
Newbie
Posts: 4
Registered: ‎24-12-2023

Re: Setup Tenda D301 v4 router

Tried tenma cable and splitter. All cables work in old router, none in Tenma. Your description of DSL light fits self test failures Inc ADSL sync test etc.
Thanks for replies. Sounds like faulty brand new router!
Anonymous
Not applicable

Re: Setup Tenda D301 v4 router

@ddbsoft  - when your ADSL is working normally,  what UPLOAD speed test results do you typically get ?