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Sagemcom ROUTER 2704N PLUSNET firmware upgrade

FIXED
esgesp
Dabbler
Posts: 16
Thanks: 1
Registered: ‎04-01-2020

Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Dear team,

 

I have had this router, Sagemcom model ROUTER 2704N PLUSNET for about 8 months now and have not had major issues until recently where my router is behaving unstable and takes long to load the config pages.

I have restored to factory settings and rebooted with same results.

Could someone please push the latest firmware to it?

Firmware version appears as,

7.275.11_F2704N_Plusnet

and boot loader,

7.275.11

 

This can be done anytime.

 

Many thanks.

Kind regards,

 

31 REPLIES 31
asifh
Newbie
Posts: 3
Registered: ‎05-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

https://community.plus.net/t5/user/viewprofilepage/user-id/14

I'm having similar issues and the access control keeps losing the config.  I am on 

7.275.6_F2704N_Plusnet

which seems very old

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

@esgesp, that's the latest version we've shipped with.

@asifh, yours is old. I'll look at pushing an update when I'm next in the office. Give me a nudge in a few days if you've not heard from me.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

esgesp
Dabbler
Posts: 16
Thanks: 1
Registered: ‎04-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks @bobpullen for coming back.

If I am already on the latest available firmware I guess I need to look at something else because the router is like doing dodgy things more and more often. Configuration pages are not displayed properly when clicked, I need to refresh them continuously and sometimes I haven't got a connection at all despite all lights being on and stable.

 

Thank you anyway.

I will keep monitoring.

asifh
Newbie
Posts: 3
Registered: ‎05-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks @bobpullen 

esgesp
Dabbler
Posts: 16
Thanks: 1
Registered: ‎04-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Hi @bobpullen and apologies for pestering you again.

I just realised you said this firmware is the latest version you've shipped with however I wonder if Sagemcom may have a newer one and this could be packaged for PlusNet. I got this router since March last year and that is why I am saying, there may have been newer versions since then.

Can you please let me know on this?

 

Kind regards,

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

@esgesp, there is a build that's a 'dot version' higher, however it doesn't incorporate anything I think will help with the issues you're reporting. I'll push the build to you when I do the same for @asifh.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

esgesp
Dabbler
Posts: 16
Thanks: 1
Registered: ‎04-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks @bobpullen for this.

 

I am looking forward to it. Please let me know if I need to reboot my router after patching or any other action from my side afterwards.

 

Many thanks.

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

@asifh, yours has been upgraded. The router will have rebooted to apply the update.

@esgesp, your router seems to be a bit sluggish accepting the upgrade instruction. Might be an idea to reboot the device and see if that helps.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

esgesp
Dabbler
Posts: 16
Thanks: 1
Registered: ‎04-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Hi @bobpullen,

 

I will be at home in about half an hour and I will reboot it for you.

I will let you know here.

Thank you.

 

Kind regards,

 

esgesp
Dabbler
Posts: 16
Thanks: 1
Registered: ‎04-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Hi @bobpullen,

 

I have just rebooted my router.

Please let me know if you can push the firmware upgrade now.

 

Many thanks.

Kind regards,

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

@esgesp, thanks. All done Smiley

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

esgesp
Dabbler
Posts: 16
Thanks: 1
Registered: ‎04-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks @bobpullen,

 

I have now checked and got version 7.275.12_F2704N_Plusnet.

Many thanks for this.

Boot loader still appears as 7.275.11, is that expected?

 

Kind regards,

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Fix

Yes, I think that's expected. As alluded to earlier, the difference between this and the earlier firmware is minimal.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

asifh
Newbie
Posts: 3
Registered: ‎05-01-2020

Re: Sagemcom ROUTER 2704N PLUSNET firmware upgrade

Thanks @bobpullen , my router now reports 

7.275.12_F2704N_Plusnet