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Router reboots daily

RPMozley
Pro
Posts: 1,339
Thanks: 83
Fixes: 13
Registered: ‎04-11-2011

Re: Router reboots daily

@JRT “If Hub Two is in Bridge mode, can I still see line statistics?”

Currently I don’t think you can view the stats (directly) but they should be visible soon in a firmware update down the road.
@bobpullen may be able to provide a timeframe for the update?
That's RPM to you!!
Dan_the_Van
Aspiring Hero
Posts: 2,539
Thanks: 1,145
Fixes: 73
Registered: ‎25-06-2007

Re: Router reboots daily

@JRT 

It is possible to get the connection details from the Hub Two.

You need a device with a web browser with a static IP address of say 192.168.1.50 mask 255.255.255.0 connected to a spare LAN port on the Hub NOT the WAN port

http:// 192.168.1.254 will take you to the home page, then Advanced Settings > Technical Log.

Edit: to get the line speed, Event Log and select category WAN 

Come back to me if you get stuck

HTH

 

 

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Router reboots daily


@RPMozley wrote:
Currently I don’t think you can view the stats (directly) but they should be visible soon in a firmware update down the road.
@bobpullen may be able to provide a timeframe for the update?

Within a month or two.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

JRT
Rising Star
Posts: 68
Thanks: 17
Fixes: 2
Registered: ‎30-07-2007

Re: Router reboots daily

Thanks for the update but I've now gone back to Hub One to try and get the speed back up.  As previously suggested, Hub One syncs significantly faster than Hub Two.  Figures are as follows:

 

Hub Two:  Down 54.995 Mbps, S/N 6.1 dB.   Up 18.998 Mbps, S/N 6.2 dB. 

Hub One:  Down 54.995 Mbps, S/N 7.8 dB.    Up 18.995 Mbps, S/N 6.1 dB. 

 

Previously with Hub One (05/10/22) :   Down 61.93 Mbps, S/N 6.0. Up 20.00 Mbps S/N 6.6 dB

 

From the above, I guess the system has “throttled” the line and it won’t go back up with a re-boot.  Also, the download speed on the BT speed tester is just on the minimum speed which would allow a fault report to proceed?

 

Hopefully this isn’t as good as it gets?  Any help would be much appreciated.