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Router disconnected not reconnecting

Zach559
Newbie
Posts: 1
Registered: ‎07-05-2021

Router disconnected not reconnecting

Hi, my router suddenly disconnected and hasn't come back on, the light is just staying orange. I've tried unplugging the router for a while, restarting it ect.. nothing has fixed it. it frequently disconnects but will come back on, this time it isn't. Do I need a new router?
1 REPLY 1
dvorak
Moderator
Moderator
Posts: 25,550
Thanks: 4,763
Fixes: 1,207
Registered: ‎11-01-2008

Re: Router disconnected not reconnecting

Might be worth checking the username is correct in the router

 

Log in to the Hub One by using http://192.168.1.254 in the address bar.
Username and password are located on the router - it will be admin
Once logged in go to:
Advanced Settings > Broadband


what is Broadband Username?

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