Return a router, what PN address?
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Return a router, what PN address?
04-07-2025 1:26 PM
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There is a Help page about Returns that goes to Royal Mail and allegedly will provide a postage-paid label. This gets stuck inputting a street address.
Therefore anyone know what the actual PN address is?
Don't care about postage cost.
Re: Return a router, what PN address?
04-07-2025 1:57 PM
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What's the problem, @fishtank ? I've just gone as far as printing the label with no issues.
Re: Return a router, what PN address?
04-07-2025 2:37 PM
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Hello again. Umm, I might just call in and ask for the address. Could be the quickest really.
thanks anyway
Re: Return a router, what PN address?
04-07-2025 2:40 PM
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OK. If you don't want to answer a simple question....
Re: Return a router, what PN address?
04-07-2025 10:16 PM
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Perhaps not everyone has a printer to print the required label?
The exisence of a local hardware device capable of printing is an assumption.
Re: Return a router, what PN address?
04-07-2025 11:34 PM
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You don't need a printer. There's an option to generate a QR code to take to the Post Office. Failing that, label generation would at least give you the return address 🤷
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
Re: Return a router, what PN address?
09-07-2025 10:26 PM
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That assumes that everyone has a device which can record/receive a QR code.
I don't have a printer. I don't have a 'smart' phone.
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