cancel
Showing results for 
Search instead for 
Did you mean: 

Plusnet 'High' Firewall Blocks NTP Sync

Correlated
Grafter
Posts: 27
Thanks: 5
Registered: ‎26-07-2021

Plusnet 'High' Firewall Blocks NTP Sync

As the subject suggests I recently increased the firewall to high setting on https://www.plus.net/member-centre/broadband/firewall and since then my router has not been able to sync with NTP.

I continually get these errors:

 

(138108.060000) NTP synchronization failure!

 

and the time/date are wrong.

 

Considering it's Plusnet's firewall that I am using you would have thought it would be able to communicate with it's own servers.

 

Any help would be appreciated - I don't want to lower the firewall setting.

2 REPLIES 2
Baldrick1
Moderator
Moderator
Posts: 9,639
Thanks: 4,330
Fixes: 346
Registered: ‎30-06-2016

Re: Plusnet 'High' Firewall Blocks NTP Sync

@Correlated 

For information, my firewall is set to high and I have no problems accessing the NTP server.

Have you tried a factory reset on your hub? keep the switch closed for at least 20 seconds or so.

 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Correlated
Grafter
Posts: 27
Thanks: 5
Registered: ‎26-07-2021

Re: Plusnet 'High' Firewall Blocks NTP Sync

Just had my firmware updated and it seems to have resolved the issue Smiley

 

Software version 4.7.5.1.83.8.289.1.3 | Last updated 28/10/21