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PCI compliance with a 2704N

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,889
Thanks: 4,983
Fixes: 316
Registered: ‎04-04-2007

Re: PCI compliance with a 2704N

@lingtallwill & @Casaitalia2 I've upgraded both of your routers to the latest firmware build.

@Rmontrose your router has dropped off the management platform for some reason, you'll need to factory reset it before I'm able to do the same.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

lingtallwill
Hooked
Posts: 5
Registered: ‎15-03-2019

Re: PCI compliance with a 2704N

Many thanks, firmware is now 7.275.12_F2704N_Plusnet

should this now allow the modem/router to pass the SYN packet tests?

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,889
Thanks: 4,983
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Registered: ‎04-04-2007

Re: PCI compliance with a 2704N

If it doesn't, I'd appreciate you messaging me the detail along with the output of any test results and details of who commissioned them.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Casaitalia2
Newbie
Posts: 4
Registered: ‎26-02-2019

Re: PCI compliance with a 2704N

Hi Bob,

The provider is AIB Merchant Service

I've run the scan again and it fails on the same issue:

CVSS Base Score: 5.0 AV:N/AC:L/Au:N/C:N/I:P/A:N

 

Category: Firewalls

CVE ID: BID : 7487 Other references { cert : 464113 }

THREAT:

It may be possible to bypass firewall rules

IMPACT:

The remote host does not discard TCP SYN packets that have the FIN flag set.

Depending on the kind of firewall you are using, an attacker may use this flaw to bypass its rules.

SOLUTION:

Contact your vendor for a patch.

I'll phone them to see what they suggest.

Thanks

Andrea

lingtallwill
Hooked
Posts: 5
Registered: ‎15-03-2019

Re: PCI compliance with a 2704N

Unfortunately we fail with the same issue again -

Worldpay Sysnet.

 

Category Firewalls
CVE BID : 7487 Other references { cert : 464113 }
CVSS base score 5.0
Description TCP/IP SYN+FIN Packet Filtering Weakness
   
Threat -
Impact The remote host does not discard TCP SYN packets that have the FIN flag set.<br/><br/>Depending on the kind of firewall you are using, an attacker may use this flaw to bypass its rules.
Solution Contact your vendor for a patch.
PCI compliant No
PCI details -
Reason It may be possible to bypass firewall rules.
PCI details medium
Port 0 / tcp /
Host name -
Host OS -
Result
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,889
Thanks: 4,983
Fixes: 316
Registered: ‎04-04-2007

Re: PCI compliance with a 2704N

Thanks both.

I've raised the issue with the device vendor and will keep you abreast of any developments (ref: PNADSL-16).

I can't provide any assurances as to when I'll have any news though I'm afraid.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

lingtallwill
Hooked
Posts: 5
Registered: ‎15-03-2019

Re: PCI compliance with a 2704N

Are the newer fibre routers backwards compatible to adsl? if so could we swap out?

 

bobpullen
Community Gaffer
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Posts: 16,889
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Registered: ‎04-04-2007

Re: PCI compliance with a 2704N

I've known the merchant to make an exception if clarification can be provided that you're on the latest available firmware build for your device (which you are).

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,889
Thanks: 4,983
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Registered: ‎04-04-2007

Re: PCI compliance with a 2704N

Forgot to ask...
Is the scanning solution available publicly? Would be good to be able to replicate the issue. I did try contacting the merchant earlier but their chat functionality didn't seem to be working particularly well.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Casaitalia2
Newbie
Posts: 4
Registered: ‎26-02-2019

Re: PCI compliance with a 2704N

Hi Bob,

I have been asked to provide a screenshot showing that the firmware on the router is up to date with the latest version.

I will try and log in to my router and do this.

Thanks

Andrea

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,889
Thanks: 4,983
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Registered: ‎04-04-2007

Re: PCI compliance with a 2704N

@Casaitalia2, the info at http://192.168.1.254/expert_user.html may be of help.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

lightshade
Newbie
Posts: 2
Thanks: 1
Registered: ‎05-06-2019

Re: PCI compliance with a 2704N

Hi, I'm having the same problem with my PCI compliance. Is it possible to update my router as well

Sagem 2704N

Serial N7162301W000846

Thanks Alan.

 

Gandalf
Community Gaffer
Community Gaffer
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Registered: ‎21-04-2017

Re: PCI compliance with a 2704N

Hi Alan,

I've re-added your router onto the hardware management platform. Could you factory reset it using the pinhole at the back? This should push the latest firmware version down to you within 24-48 hours. Let us know how it goes.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
lightshade
Newbie
Posts: 2
Thanks: 1
Registered: ‎05-06-2019

Re: PCI compliance with a 2704N

Thanks, will let you know.

GrindlefordCom
Hooked
Posts: 7
Thanks: 2
Registered: ‎27-06-2019

Re: PCI compliance with a 2704N

We are having exactly the same problem with PCI compliance for Grindleford Community shop.  I am not clear from this forum whether the problem has been solved for the 2704n router.  If there is a solution, I would like to know.