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Latest Update Causing Issue

lewis825
Newbie
Posts: 4
Registered: ‎30-04-2018

Latest Update Causing Issue

I have a continued and ongoing issue with my connection to the router, I have a Hub One.

My lack of connection coincides with the latest update of the routers filmware on the 21st April

Could it be possible this update failed in some way and is causing the issues.

Would it be possible to force an update to my router either re-run the same update or the previous version to eliminate a this as a potential cause

2 REPLIES
Community Gaffer
Community Gaffer
Posts: 13,479
Thanks: 1,197
Fixes: 95
Registered: ‎04-04-2007

Re: Latest Update Causing Issue

Could you elaborate on the issues you're experiencing, and what firmware version you're now running?

It is possible to reinstall/downgrade, however I want to be certain it's worth your time.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Moderator
Moderator
Posts: 18,822
Thanks: 2,001
Fixes: 257
Registered: ‎11-01-2008

Re: Latest Update Causing Issue

Moderators Note.

Moved to router board

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'