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Latest Update Causing Issue

lewis825
Newbie
Posts: 4
Registered: ‎30-04-2018

Latest Update Causing Issue

I have a continued and ongoing issue with my connection to the router, I have a Hub One.

My lack of connection coincides with the latest update of the routers filmware on the 21st April

Could it be possible this update failed in some way and is causing the issues.

Would it be possible to force an update to my router either re-run the same update or the previous version to eliminate a this as a potential cause

2 REPLIES 2
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,887
Thanks: 4,979
Fixes: 316
Registered: ‎04-04-2007

Re: Latest Update Causing Issue

Could you elaborate on the issues you're experiencing, and what firmware version you're now running?

It is possible to reinstall/downgrade, however I want to be certain it's worth your time.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

dvorak
Moderator
Moderator
Posts: 29,502
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Latest Update Causing Issue

Moderators Note.

Moved to router board
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'