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Installing an ASUS DSL-AC88U drops download speed?

neryswalters
Newbie
Posts: 3
Registered: ‎07-11-2019

Installing an ASUS DSL-AC88U drops download speed?

Was getting 30mb download speeds with the plusnet router however with the new Asus router speed is stuck at 9mb

7 REPLIES 7
Gandalf
Plusnet Help Team
Plusnet Help Team
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Registered: ‎21-04-2017

Re: Installing an ASUS DSL-AC88U drops download speed?

Thanks for getting in touch @neryswalters 

Do you have any Quality of Service(QoS) enabled in your ASUS router which may be limiting your download speed?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
neryswalters
Newbie
Posts: 3
Registered: ‎07-11-2019

Re: Installing an ASUS DSL-AC88U drops download speed?

No QOS isn't enabled, and you can see that the connection stats show a 9mb connection

Mustrum
Community Veteran
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Registered: ‎13-08-2015

Re: Installing an ASUS DSL-AC88U drops download speed?

You have not exactly give much information to go on.

It is likely to be a configuration problem, or mybe a faulty router.

What settings do have in the WAN tab?

neryswalters
Newbie
Posts: 3
Registered: ‎07-11-2019

Re: Installing an ASUS DSL-AC88U drops download speed?

The same problem occurred on another non-plusnet router so wont be a faulty router setting, the settings are attached which were provided by the setup wizard specifically for plusnet

Mustrum
Community Veteran
Posts: 2,394
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Registered: ‎13-08-2015

Re: Installing an ASUS DSL-AC88U drops download speed?

Your ANNEX mode is set to B, I believe it should be A.

 

But I can;t see any other issues.

Mustrum
Community Veteran
Posts: 2,394
Thanks: 526
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Registered: ‎13-08-2015

Re: Installing an ASUS DSL-AC88U drops download speed?

Forget the Annex bit, seems I was wrong, but too late to edit my reply.

dvorak
Moderator
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Re: Installing an ASUS DSL-AC88U drops download speed?


Moderators Note


This topic has been moved from  Fibre to My Router

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