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Hub issues

Posts: 17
Thanks: 1
Registered: ‎08-06-2017

Hub issues

Hi I’m having a issue with my hub. If i move it or touch the wires or the cat goes near it I lose connection and it can take ages to reconnect. This is becoming a problem for me now.
Community Gaffer
Community Gaffer
Posts: 16,859
Thanks: 4,931
Fixes: 315
Registered: ‎04-04-2007

Re: Hub issues

Are you using a direct cable between the hub and you telephone socket? i.e not relying on extensions etc?

It would also be useful to know whether or not you are plugged into your master socket?

What makes you think it's the router at fault, and not one of the cables, or the telephone socket?

Bob Pullen
Plusnet Product Team
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