Hub One issues..

[#1]

Wonder if anyone can shed some light on this please.. 

I am a new customer, had my connection for around 4 weeks now and i have a Plusnet Hub One,  I am having a few issues with..

Firstly, I have it set with 2 separate networks as such, one for 2.4ghz and one for 5ghz, my speed is 75mbps download. When i run a speed test thats what i get on a wired connection, when i run it on my Ipad, Iphone or Android TV i get the same on the 5ghz but this then drops after a period of time to 30mbps, it happens everyday as well, if i then reboot the router it goes back to 75mbps. I know wireless speed isnt guaranteed but this seems odd that it happens everyday without fail. If i do a speed test on 2.4ghz, i cant get anymore than 35mbps, at any time. Anyone have any ideas why it would drop from 75mbps to 30mbps all of a sudden and do it everyday?

I have changed channels, used smart wireless etc and its always the same.

The second issue i have is noise from the router, if i run a speedtest wirelessly for instance, as soon as the download starts, i get this hissing noise, almost like interference or a snake in my router, happens every time. 

Would anyone think the router needs changing at all?

[#2]

Hi wilsonwinehouse, 

Have you set the SSIDs differently for the 2 networks? I'm wondering if these have been set the same that devices are disconnected from one and reconnecting to the other.

The noise is a little concerning, routers do make some audible sounds if you listen closely but is the sound loud enough to hear from a slight distance? (i.e not with your ear very close to the device)

Moderator's note by Adie (Dvorak) tidied up post for readability. 

[#3]

I have 2 completely different SSID's, one for 2.4 and one for 5ghz.. at first they were synced and my android TV kept losing connection, i think it was confused do i created separate ones. 

The noise can be heard in the room as soon as a download starts over the 5ghz wifi, i even took a little video and asked some colleagues at work (I work from home using the internet all day) they could hear it too.

[#4]

Hi @wilsonwinehouse

I would also suggest that unless you are using IPv6, I would disable it on all the devices and the router. IPv6 has been  known to cause issues with Apple devices.

[#5]

Tried that too.. The speed drops everyday on all devices, so I've done something else.

I work from home and have an Apple Time capsule supplied by the company I work for, I've disabled all wireless on the Plusnet router and bridged the time capsule, creating a new wireless network that everything connects to.

This has been running since yesterday and low and behold, no noise and no speed drops, getting 75mbps on wireless every time..

[#6]

Apple Time Capsule £250.00

Plusnet Hub One £6.99 

Wonder why one works better than the other?

Glad you find a solution that works for you.

[#7]

Ha ha ha.. You know that.

It's only ever been used to back my Mac up really, but you're right, for £250 it better bloody work well, and it does 😂