Hub One Wifi speed drops

[#1]

Hi, read through several posts on this subject but not found an answer yet. Common problems with Fibre in that WiFi drops to unusable speed regularly ( FB hangs, video buffers, Gmail freezes etc), never happened on normal connection. Possible solution is to change name of 5GHz channel and unsync...how do I do this???? In simple step-by-step terms please!!!!

[#2]

Moderator's note:

Moved to appropriate board.

[#3]

Log into the router, go to advanced then wireless, add 5 to the 5Ghz SSID, and untick the synch with 5Ghz on the 2.4Ghz section. 

Then on each of your wireless devices you will be able to choose which SSID you want to connect to. 

You may also want to get a Wireless analyser to check if there are other routers close by that are using the same channels as you. 

[#4]

Hi, thanks for that but how/where do I log in to the router?

[#5]

Open your web browser and enter 192.168.1.254 in the address bar (not the search box). This should open the router login page. The password is on a label fixed to the router.

[#6]

Thanks for the info, reset to unsync so will see what happens later. 😁

[#7]

As well as removing the sync you need to rename one of the channels. The common practice is to add 5 to the 5GHz SSID. Then for any devices that you want to connect at 5GHz you need to drop the current wireless channel and reconnect to the new SSID.