Hub One - 5GHz WiFi issue
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- Hub One - 5GHz WiFi issue
Re: Hub One - 5GHz WiFi issue
22-10-2021 10:58 AM
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I've not had the update, do keep getting the DNS dropouts and do use VPN.
Replying here because this is exactly what my router event log looks like too (new customer).
@bobpullen, as the sole distributor of the potentially better firmware I need to ask you to do mine too. Sorry!
Re: Hub One - 5GHz WiFi issue
22-10-2021 1:50 PM
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Re: Hub One - 5GHz WiFi issue
22-10-2021 2:01 PM
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@floppydisk @MaiB The router event log extract shows nothing about Wi-Fi issues, it is just the firewall blocking unwanted connections.
Re: Hub One - 5GHz WiFi issue
22-10-2021 2:13 PM
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Of course. However, if you google "BLOCKED 2 more packets (because of ICMP replay)" most of the ghits are about BT/Plusnet dropping connections => There may be some relevance.
Re: Hub One - 5GHz WiFi issue
22-10-2021 2:52 PM
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And just by the by, an interesting "coincidence" that when I have logged the times of dropouts [currently and before the update] I always find similar events recorded on the Event Log.
Re: Hub One - 5GHz WiFi issue
25-10-2021 12:16 PM - edited 25-10-2021 12:27 PM
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Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 04/06/19
Serial +081441 +NQ8424262
Thanks
Re: Hub One - 5GHz WiFi issue
25-10-2021 8:09 PM
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Hi @bobpullen , having the 5GHz issue - please would you be able to push the firmware update for my router? Not sure what information you require but I'll base it off what others have posted:
1. Product name: | Plusnet Hub |
2. Serial number: | +081441+NQ12363142 |
3. Firmware version: | Software version 4.7.5.1.83.8.263 Last updated Unknown |
Thanks,
George
Re: Hub One - 5GHz WiFi issue
26-10-2021 12:33 PM
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1. Product name: Plusnet Hub One
2. Serial number: +081441 +NQ12367085
3. Firmware version: 4.7.5.1.83.8.263
Last updated Unknown
Re: Hub One - 5GHz WiFi issue
26-10-2021 7:17 PM
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Hi @bobpullen ,
I too would like to request a router firmware upgrade as I'm having the same 5GHz non connectivity issues that have been reported despite segregating it via another SSID and un-syncing from 2.4GHz.
1. Product name: Plusnet Hub
2. Serial number: +081441+NQ94502109
3. Firmware version: Software version 4.7.5.1.83.8.263 Last updated Unknown
4. Board version: Plusnet Hub One
Thank you
Re: Hub One - 5GHz WiFi issue
30-10-2021 10:56 AM
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Re: Hub One - 5GHz WiFi issue
31-10-2021 9:07 AM
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Thanks.
1. Product name: Plusnet Hub One
2. Serial number: +081441 +NQ00277031
3. Firmware version: 4.7.5.1.83.8.263
Last updated Unknown
Re: Hub One - 5GHz WiFi issue
31-10-2021 5:18 PM
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Re: Hub One - 5GHz WiFi issue
01-11-2021 8:28 PM
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1. Product name: Plusnet Hub One
2. Serial number: +081441 +NQ51621489
3. Firmware version: 4.7.5.1.83.8.263
No update performed on router since joining Plusnet
Re: Hub One - 5GHz WiFi issue
01-11-2021 9:20 PM
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I appreciate you must be super busy with all the requests on here as well as other work but is there an ETA on the firmware upgrade? I noticed the last person to successfully have the upgrade was roughly 2 weeks after they posted.
Thanks for all your help and have a nice evening.
Richie
(rw1)
Re: Hub One - 5GHz WiFi issue
02-11-2021 10:01 PM
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Hi @bobpullen
Sorry to trouble you again but started having drop-out problems and wondered if an update would help, currently I'm on the 263 version.
Regards
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