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Hub 2, a different internet.

Sticks
Dabbler
Posts: 12
Thanks: 7
Registered: ‎29-06-2016

Hub 2, a different internet.

We’ve been with Plusnet since 2008 and, while happy with the cost and customer service, we have always suffered from signal dropout from both the original modem and the Hub One router. We recently renewed our contract and acquired a Hub 2 router which has revolutionised our service entirely. No more use of homeplugs and extenders and no slowing down in the evening, it really is excellent. We are quick to moan when things go wrong so I felt it was only right to make this positive post as we look forward to a no hassle internet from now on.

4 REPLIES 4
bingo19
Newbie
Posts: 2
Registered: ‎06-03-2022

Re: Hub 2, a different internet.

Will a BT Wifi Extender 600 still work with the Plusnet HUB TWO though as we have a large area to cover? Mine just keeps flashing 2 red lights and will not connect even after a factory reset....

Baldrick1
Moderator
Moderator
Posts: 11,769
Thanks: 5,231
Fixes: 420
Registered: ‎30-06-2016

Re: Hub 2, a different internet.

@bingo19  Welcome to the forum.

Yes it will work. I assume that this a wireless extender? If so have you coupled it to the hub using WPS so that it picks up the new SSID?

 

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bingo19
Newbie
Posts: 2
Registered: ‎06-03-2022

Re: Hub 2, a different internet.

Yes I tried that, but it still will not connect......

SammyM
Plusnet Help Team
Plusnet Help Team
Posts: 1,931
Thanks: 417
Fixes: 98
Registered: ‎22-01-2018

Re: Hub 2, a different internet.

Hiya @bingo19,

 

Thanks for getting in touch and I am sorry you are experiencing an issue with your WIFI extender.

 

Have you made sure it is within range of the router's signal?

Have you also checked the manufacturers site for help?

If this post resolved your issue please click the 'This fixed my problem' button
 Sammy M - Sheffield Team
 Plusnet Help Team