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How to start a firmware upgrade?

FIXED
pshore
Hooked
Posts: 5
Fixes: 1
Registered: ‎21-04-2021

How to start a firmware upgrade?

I was in the Plusnet Hub web interface and saw a message telling me there was a new firmware downloaded, but I cancelled it because I was doing something else.   

Now I can't see a way to begin the upgrade.  I tried a restart but no cigar.  How can I initiate the upgrade ?

 

I'm currently on:  

Software version 4.7.5.1.83.8.289.1.3 Last updated 22/11/21

 

Many thanks,

Phil.

 

Tags (1)
4 REPLIES 4
Dan_the_Van
Aspiring Hero
Posts: 2,832
Thanks: 1,359
Fixes: 86
Registered: ‎25-06-2007

Re: How to start a firmware upgrade?

Fix

Hi @pshore 

My Hub One is on the same version, as far as I am aware that is latest firmware version.

Dan.

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,914
Thanks: 5,021
Fixes: 316
Registered: ‎04-04-2007

Re: How to start a firmware upgrade?

That is the latest version, and the hub does not notify you when an update is available.

Whatever you saw; it wasn't triggered by the hub 🤔

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

pshore
Hooked
Posts: 5
Fixes: 1
Registered: ‎21-04-2021

Re: How to start a firmware upgrade?

Thanks for confirming guys. Logs show I the last firmware upgrade was back in November.    At least I can stop looking for the upgrade link now.   

 

I definitely saw something in the web interface!  It's possible I was in a Canary test.   

 

 

Thank you.

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,914
Thanks: 5,021
Fixes: 316
Registered: ‎04-04-2007

Re: How to start a firmware upgrade?

I can assure you that there has been no attempt to upgrade any Hub Ones beyond the version you are currently running. Should you see it again, try and capture a screenshot.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵