Help, please; Plusnet Hub Two causing a misery
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- Re: Help, please; Plusnet Hub Two causing a misery
01-10-2025 8:17 AM
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Finally went to FTTP yesterday which necessitated moving from Hub One to Hub Two. Since when my life has become a misery! Whilst the router settings show my NAS, printer and android phone on the list of attached devices, I can't find my NAS using windows explorer so it won't connect to exchange files, I can't get my printer to talk to my computer and I can't sync my calendar on my computer with my mobile. Can anybody help, please?
Rodney
Fixed! Go to the fix.
Re: Help, please; Plusnet Hub Two causing a misery
01-10-2025 8:29 AM
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@rodneymf In the case of your printer, that needs to be returned to factory settings and allowed to pick up the new Hubs credentials - search 'reset printer.
Sorry I can't help with the other issues, but, again,using your search engine of choice, you should be able to find the required help.
01-10-2025 8:54 AM - edited 01-10-2025 8:54 AM
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You didn't mention which windows version you are using.
With windows 10/11 the PC will detect a new network and have likely changed the network to a 'Public Network'
Try changing to 'Private network' to see if that helps.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Help, please; Plusnet Hub Two causing a misery
01-10-2025 9:41 AM - edited 01-10-2025 9:43 AM
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@Dan_the_Van
Thanks so much for this. PC on Windows 11 and the situation appears to have been exactly as you suspected. Changed to a private network and the printer popped out the document I had tried to print. Other things appear to be working as well. I can breath again.
Rodney
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