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HG612 Power Supply

zpeterk
Grafter
Posts: 377
Registered: 14-04-2007

HG612 Power Supply

The power supply on my HG612 packed up last night, do you contact PN for a replacement?

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,638
Thanks: 623
Fixes: 159
Registered: 05-04-2007

Re: HG612 Power Supply

I don't believe we are able to source replacements for this now, even previously it would have required an Openreach engineer visit to arrange to replace the modem. It's best to give our support team a call and see what they can arrange for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
SpendLessTime
Aspiring Hero
Posts: 2,375
Thanks: 585
Fixes: 53
Registered: 21-09-2009

Re: HG612 Power Supply

@zpeterk

If the worst comes to the worst then check Amazon for a new power supply. Something like this https://www.amazon.co.uk/BT-Openreach-EchoLife-HG612-Fibre-optic-Modem-120-240v-power-supply-charger... connection to any company linked to)