cancel
Showing results for 
Search instead for 
Did you mean: 

Buzzing router

fullofflowers
Dabbler
Posts: 10
Registered: ‎10-08-2018

Buzzing router

For the last few days my router has been making a buzzing noise. Looking on here i see that this is quite a common issue with people having replacement ones issued to them.

Tried to ring to request a new one but gave up after 15 minutes waiting to speak to some one.

Is there anyone on here that can arrange for a new router to be sent to me?

Thanks!

4 REPLIES 4
Gel
Seasoned Pro
Posts: 1,818
Thanks: 195
Fixes: 17
Registered: ‎02-08-2007
Plusnet Help Team
Plusnet Help Team
Posts: 1,556
Thanks: 289
Fixes: 89
Registered: ‎26-03-2018

Re: Buzzing router

Hi @fullofflowers,

 

I'm sorry that your router has developed a buzzing noise and for the wait time on the phone when you tried to call us about this. As your current router is within its warranty period, I've ordered a free of charge replacement and it'll be with you within 3-5 working days.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
fullofflowers
Dabbler
Posts: 10
Registered: ‎10-08-2018

Re: Buzzing router

Hi Emily

That's great news. Thanks for doing that for me!

Plusnet Help Team
Plusnet Help Team
Posts: 14,892
Thanks: 4,594
Fixes: 764
Registered: ‎21-04-2017

Re: Buzzing router

No problem.
Let us know if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team