cancel
Showing results for 
Search instead for 
Did you mean: 

Buzzing router

fullofflowers
Newbie
Posts: 4
Registered: ‎10-08-2018

Buzzing router

For the last few days my router has been making a buzzing noise. Looking on here i see that this is quite a common issue with people having replacement ones issued to them.

Tried to ring to request a new one but gave up after 15 minutes waiting to speak to some one.

Is there anyone on here that can arrange for a new router to be sent to me?

Thanks!

4 REPLIES
Gel
Seasoned Pro
Posts: 1,679
Thanks: 171
Fixes: 14
Registered: ‎02-08-2007
Plusnet Help Team
Plusnet Help Team
Posts: 769
Thanks: 179
Fixes: 50
Registered: ‎26-03-2018

Re: Buzzing router

Hi @fullofflowers,

 

I'm sorry that your router has developed a buzzing noise and for the wait time on the phone when you tried to call us about this. As your current router is within its warranty period, I've ordered a free of charge replacement and it'll be with you within 3-5 working days.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team
fullofflowers
Newbie
Posts: 4
Registered: ‎10-08-2018

Re: Buzzing router

Hi Emily

That's great news. Thanks for doing that for me!

Plusnet Help Team
Plusnet Help Team
Posts: 10,689
Thanks: 3,334
Fixes: 538
Registered: ‎21-04-2017

Re: Buzzing router

No problem.
Let us know if you need any further assistance.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team