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BT Smart Hub 2 DECT functionality

Talldave
Hooked
Posts: 7
Registered: ‎09-10-2021

BT Smart Hub 2 DECT functionality

Like many I've got weary of the regular dropouts and wi-fi tantrums of my Plusnet router, particularly as a new job means I'm doing multinational Teams calls that I can’t afford to have disrupted.  So I have a BT Business Smart Hub 2 on the way.....

I'm just wondering if its DECT functionality works over the analogue line (and is therefore of use to Plusnet customers), or is it exclusively for BT's Digital Voice connections?

5 REPLIES 5
bobpullen
Community Gaffer
Community Gaffer
Posts: 16,023
Thanks: 3,771
Fixes: 239
Registered: ‎04-04-2007

Re: BT Smart Hub 2 DECT functionality

You'll not be able to make use of the DECT or FXS port.
In terms of your Hub One, what firmware version is it running? There may be a software update to help with your issues.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Talldave
Hooked
Posts: 7
Registered: ‎09-10-2021

Re: BT Smart Hub 2 DECT functionality

No worries, thanks for the reply. It was just a thought to maybe use the landline. We've not used it in 2+ years and I didn't even have a note of the number. When London had that 10 hour broadband outage recently I had to plug a phone in and call my mobile to find the number, in order to report the outage!!

 

I'm running 4.7.5.1.83.8.263.

RobPN
Hero
Posts: 4,760
Thanks: 2,472
Fixes: 13
Registered: ‎17-05-2013

Re: BT Smart Hub 2 DECT functionality

@Talldave 

For future reference, you can call 17070 from the landline and your number will be read out to you!  Smiley

bobpullen
Community Gaffer
Community Gaffer
Posts: 16,023
Thanks: 3,771
Fixes: 239
Registered: ‎04-04-2007

Re: BT Smart Hub 2 DECT functionality


@Talldave wrote:

I'm running 4.7.5.1.83.8.263.


Thanks. I've pushed a later firmware to your hub. It will apply the next time you reboot it. Hopefully helps whilst you're waiting for the alternative.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

Talldave
Hooked
Posts: 7
Registered: ‎09-10-2021

Re: BT Smart Hub 2 DECT functionality

Many thanks. Installed and running.  Will keep an eye on performance.