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Where did my order go ?
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Where did my order go ?
20-03-2019 2:04 AM
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I signed up for broadband and home phone and booked engineer, credit card payment of £72 is showing as pending but no idea what happened after I entered my bank details for the on going monthly payments 🤔
I have no email regarding my order whatsoever and my DD instruction is not showing on my Bank Account either.
First time customer here what do I do ?
Thank you
Julie
I have no email regarding my order whatsoever and my DD instruction is not showing on my Bank Account either.
First time customer here what do I do ?
Thank you
Julie
Message 1 of 2
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Re: Where did my order go ?
20-03-2019 9:28 AM
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Hi @jy742 Sorry to hear about the issues you've experienced during sign up. Please can you send me a private message with the username which you created, so that I can check whether there has been an account made?
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