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When to expect gift card?

ppgip88
Newbie
Posts: 1
Registered: ‎31-10-2024

When to expect gift card?

Hello, I signed up for Plusnet, which went live on the 7th October.


On sign up it mentioned a free gift card (I think for £60) - but I have yet to receive any correspondence on this.

 

Appreciate the assistance!

4 REPLIES 4
spile
Rising Star
Posts: 87
Thanks: 23
Fixes: 1
Registered: ‎03-08-2007

Re: When to expect gift card?

You should get an email confirming the gift card a couple of weeks after going live and then the card a couple of weeks after that. Hopefully a moderator will chase this up for you.

spile
Rising Star
Posts: 87
Thanks: 23
Fixes: 1
Registered: ‎03-08-2007

Re: When to expect gift card?

The degradation of support is a shame and I miss the old days of PN support. When my contract is up for renewal, I'll look elsewhere to see what is out there.

Baldrick1
Moderator
Moderator
Posts: 12,408
Thanks: 5,581
Fixes: 430
Registered: ‎30-06-2016

Re: When to expect gift card?

@spile 

For information: As explained in the Forum rules, moderators are not Plusnet employees. I'm afraid that @ppgip88 will have to wait until a member of the Plusnet Help Team come long and pick up this topic.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

spile
Rising Star
Posts: 87
Thanks: 23
Fixes: 1
Registered: ‎03-08-2007

Re: When to expect gift card?

@Baldrick1 

Thank for clarification. I would edit my post if the forum allowed me to do so.