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Waiting for the router

radoslaw123
Just browsing
Posts: 1
Registered: ‎24-10-2016

Waiting for the router

Hi, two weeks ago I have paid for the router and I'm still waiting for the delivery. I have checked the status on my order and it says pending. How long will it take to receive the router?

Cheers
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Waiting for the router

I'm sorry to say that your fibre order failed due to an issue with how it was placed. I'm going to get this placed again manually and we should be able to confirm the date it'll be activated within the next 24 hours.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Waiting for the router

In fact, ignore that, someone has got there before me and your order is due for the 3rd Nov.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.