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Waiting for the router

radoslaw123
Newbie
Posts: 1
Registered: 24-10-2016

Waiting for the router

Hi, two weeks ago I have paid for the router and I'm still waiting for the delivery. I have checked the status on my order and it says pending. How long will it take to receive the router?

Cheers
2 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Waiting for the router

I'm sorry to say that your fibre order failed due to an issue with how it was placed. I'm going to get this placed again manually and we should be able to confirm the date it'll be activated within the next 24 hours.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Plusnet Staff
Plusnet Staff
Posts: 17,640
Thanks: 534
Fixes: 159
Registered: 05-04-2007

Re: Waiting for the router

In fact, ignore that, someone has got there before me and your order is due for the 3rd Nov.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff