Hi, two weeks ago I have paid for the router and I'm still waiting for the delivery. I have checked the status on my order and it says pending. How long will it take to receive the router?
I'm sorry to say that your fibre order failed due to an issue with how it was placed. I'm going to get this placed again manually and we should be able to confirm the date it'll be activated within the next 24 hours.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
