Unable to connect
Our broadband has been activated today, but when we attempt to connect our hub it is constantly saying to check username and password, even though this has been checked and is correct, and then when we press reset it defaults to a setup email login, says we are connected but doesn't connect to the Internet. We have done multiple restarts, factory resets, used multiple laptops, tried directly with ethernet, nothing is working as it will not accept the password.
4 REPLIES 4
Re: Unable to connect
Yes all working now, we'd had an email to say the service was all set up but apparently this was just for the phone, we had another email at 22.30 saying broadband was ready and connected straight away. Thank you