Switched to plusnet in june - order still progress

[#1]

Hi

I've requested a switch to plusnet from nottv in end of june. 

My order is still in progress Any idea how long it should take to switch?

Cheers

[#2]

Hi there,

Now that's an excessively long wait and I'm really sorry for the delay. I can see your order's stuck in our system so I've prodded it along now. We should be able to update you on the progress within 24 to 48 hours. 

Cheers